FAQs

What type of delivery can we create with the application?

By default, they will be created as regular type.

Can I cancel deliveries?

Deliveries can be canceled from the Shippify application at no cost, but only when they are still in the Pending Review or Processing state and when they do not yet have an assigned Shipper. After these states, you can only request cancellation by contacting a Shippify operator. Such cancellations are subject to penalties, such as partial or full payment for the delivery being canceled, depending on the situation.

What happens if I can't install the plugin?

You can contact technical support for assistance with the installation.

How can I upgrade my plugin version?

1. Get the latest release here by downloading the shippify.zip file.

2. In your panel, go to the "Modules and Services" tab. In the upper right corner, click at the "Add new module" button.

3. Click to choose a file and upload the shippify.zip you have downloaded.