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  • 👋Welcome
  • 🛒E-commerce
    • Introduction
    • Shopify
      • Functionalities
      • Steps to integrate
      • User guide
      • FAQs
    • Mercado Livre
      • Functionalities
      • Steps to integrate
      • FAQs
    • Vtex
      • Funcionalities
      • Steps to integrate
      • FAQs
    • Beetrack
      • Funcionalities
      • Steps to integrate
      • FAQs
    • Prestashop
      • Functionalities
      • Steps to integrate
      • FAQs
  • 👨‍💻Integration Guide
    • Basic processes
      • Delivery creation
        • Dash
        • Import
        • Zapier
        • API
        • SFTP
        • Custom
      • Status update
        • Webhook subscriptions
        • Continuous Polling
        • Statuses
    • Advanced process
      • Interactive delivery tracking
      • Security
        • [2FA] Two Factor Authentication Method
        • Activate SAML SSO for a Company
  • 📄Shippify Api
    • First steps
    • Deliveries
      • Delivery creation
      • Delivery Quotes
      • Get delivery information
      • Update pickup point
      • Update delivery
      • Change delivery statuses
      • Assign driver
      • Print delivery labels
      • Get a tracking link
      • Attach documents to a delivery
    • Routes
      • Create route
      • Get route information
      • Add a delivery
      • Remove a delivery
      • Break a route
      • Change the status of a route
  • 📝Processes
    • Create a Shippify account
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En esta página
  1. E-commerce
  2. Mercado Livre

FAQs

What type of delivery can we create with the application?

By default, they will be created as regular type, however, it can be internally configured to be flex or express.

Can I cancel the deliveries?

Deliveries can be canceled from the Shippify application at no cost, but only when they are still in the Pending Review or Processing state and when they do not yet have an assigned Shipper. After these states, you can only request cancellation by contacting a Shippify operator. Such cancellations are subject to penalties, such as partial or full payment for the delivery being canceled, depending on the situation.

Can I request a change in the settings after the installation?

Changes to the settings can be requested by raising a requirement via email to integrations@shippify.co. This process may take around 7 business days.

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Última actualización hace 1 año

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