# FAQs

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<summary>What type of delivery can we create with the application?</summary>

By default, they will be created as regular type, however, it can be internally configured to be flex or express.

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<summary>Can I cancel the deliveries?</summary>

Deliveries can be canceled from the Shippify application at no cost, but only when they are still in the **Pending Review** or **Processing** state and when they do not yet have an assigned Shipper. After these states, you can only request cancellation by contacting a Shippify operator. Such cancellations are subject to penalties, such as partial or full payment for the delivery being canceled, depending on the situation.

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<summary>Can I request a change in the settings after the installation?</summary>

Changes to the settings can be requested by raising a requirement via email to <integrations@shippify.co>. This process may take around 7 business days.

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