FAQs

What type of delivery can we create with the application?

By default, they will be created as regular type, however, it can be internally configured to be flex or express.

Can I cancel the deliveries?

Deliveries can be canceled from the Shippify application at no cost, but only when they are still in the Pending Review or Processing state and when they do not yet have an assigned Shipper. After these states, you can only request cancellation by contacting a Shippify operator. Such cancellations are subject to penalties, such as partial or full payment for the delivery being canceled, depending on the situation.

Can I request a change in the settings after the installation?

Changes to the settings can be requested by raising a requirement via email to [e-mail]. This process may take around 7 business days.